What Is It Like Being A Receptionist? (Solved & Explained)

Are you considering your career options and thinking about becoming a Receptionist?

In this article, we’ll discuss what it is like being a Reception, the role of a Receptionist, career opportunities, and how much they earn.

So what is it like being a Receptionist?

Being a Receptionist can be a fulfilling and rewarding job that can pay generous wages and lead to career progression. So, if you are looking to earn some good wages, learn some new skills, and be open to career progress then being a receptionist might be for you. 

The good news is, to become a Receptionist you don’t need to have a formal qualification.

Most organizations will accept you having a high school certificate.

Receptionists are seen to be the face of the organization,

So, if you are planning to go for a Receptionist interview keep this in mind and be well dressed, well-spoken, and friendly.

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So now we have answered the first questions lets further about being a Receptionist

Receptionists learn to multi-task (Explained)

Receptionists do administrative tasks, such as answering phones, greeting visitors, and providing general information about their organization.


Receptionists typically do the following:

  • Answer the telephone and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet customers, clients, and other visitors
  • Check-in visitors and direct or escort them to their destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer information into the organization’s database
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing correspondence

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression of the organization.

Receptionists’ specific responsibilities vary by employer.

For example, receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some handle billing and insurance payments.

In large corporations and government offices, receptionists may have a security role.

For example, they may control access to the organization by issuing visitor passes and escorting visitors to their destination.

Receptionists use telephones, computers, and other office equipment, such as shredders and printers.

Receptionists pay can be generous wages


In the USA the average wage is $31,1110 per annum or $14.96 per hour.

The average receptionist salary in Australia is $56,550 per year or $29 per hour. Entry-level positions start at $47,500 per year while most experienced workers make up to $68,250 per year.

According to Labor Bureau and Statics, in the United States Employment of Receptionists is projected to grow 4 per cent from 2019 to 2029, about as fast as the average for all occupations.

Overall job opportunities should be good, especially in healthcare industries.

Receptionists typically need a high school diploma or equivalent and good communication skills.

Receptionists career progression is available

And one of the benefits of working at reception is you get to meet everyone in the organization.

This allows you to build relationships and understand the functions and jobs within the organization.

Thereby, opening up opportunities to work your way up through the organization.

Opportunities such as Mail Room, Mail Room Supervisor, to Sales roles through to Accounting roles.

These are just a few, there are plenty of career opportunities if you perform well and work hard career opportunities will open up.

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Final Thoughts

Reception roles have been around since hotels, medical practices and businesses have been around, for centuries!

They are not going away any time soon.

If you are seeking a rewarding, people-facing role that pays a generous wage and offers career opportunities then being a Receptionist is for you.

As with any career choice, you should analyze yourself and assess your strengths and weaknesses before choosing any career path. 

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